Yepsta Features

Everything Your Service Business Needs in One Connected Platform

Explore the Yepsta modules that help Indian service businesses get online, run operations, sell better, send WhatsApp Business API messages, run campaigns and grow customers.

Yepsta storefront and business profile screenshot

Feature directory

Grouped by how your business actually works.

Browse Yepsta by online presence, operations, billing, customer growth and team control.

Scattered tools vs Yepsta

One connected platform is easier to run every day.

The individual modules are useful, but the real advantage is shared customer, billing, stock and reporting context.

Scattered tools

Website, WhatsApp, campaigns, billing, inventory, reviews and customer records live separately.

Yepsta Business OS

Customer-facing actions and operating workflows share one connected business layer.

Complete feature directory

Choose the workflow your team needs to improve.

Move from customer-facing actions to operations, billing, retention, staff and owner reporting.

Online presence

A Premium Website and Online Profile for Your Service Business

Launch a mobile-first business profile with services, products, gallery, hours, booking, storefront and review actions connected to Yepsta.

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Online presence

Turn Product Browsing into Structured WhatsApp Orders

Let customers browse products, build a cart, submit order details and continue on WhatsApp while Yepsta keeps the order structured.

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Operations

Manage Appointments, Staff Schedules and Customer Follow-Ups

Manage customer bookings, multiple services, staff assignment, calendars, reschedules, cancellations and follow-ups in Yepsta.

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Sales and billing

Create GST Bills, Invoices and POS Sales from One Connected Flow

Create GST-ready POS bills, invoices, estimates, credit notes and payment records for services and products in one connected workflow.

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Sales and billing

Manage Services, Products, Purchases and Stock

Manage services, products, categories, purchases, stock, low-stock visibility and sales-linked inventory for your service business.

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Customer growth

Sell and Track Packages, Memberships and Prepaid Sessions

Create packages, memberships and prepaid sessions, then track validity, usage, billing and customer entitlements in Yepsta.

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Customer growth

Create a Better Customer Feedback and Google Review Journey

Collect private feedback, guide happy customers toward Google reviews and offer AI-assisted review suggestions while customers stay in control.

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Customer growth

Keep Customers Updated with Connected Business Notifications

Send connected transactional email and approved WhatsApp Business API notifications for appointments, orders, billing and customer updates.

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Customer growth

Run Targeted Customer Campaigns from Your Business CRM

Create targeted campaigns using customer segments and approved communication channels for offers, reminders, renewals and reactivation.

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Team and branches

Manage Growing Branch Operations with Better Owner Visibility

Manage location-aware staff, appointments, inventory, billing and reports as your service business expands across branches.

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Customer growth

Keep Customer History, Preferences and Repeat-Visit Context Together

Keep customer profiles, visits, notes, packages, wallet activity, billing history and repeat-engagement context in one service-business CRM.

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Team and branches

Manage Staff Access, Schedules and Service Responsibilities

Manage staff roles, permissions, schedules, service responsibilities and location access with clear operational boundaries.

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Team and branches

See the Business Activity That Needs Your Attention

Track sales, appointments, inventory, reviews, outstanding payments and daily activity through owner-friendly business reports.

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Online presence

Give Customers a Simple Place to View and Manage Their Relationship

Give customers mobile-friendly access to profiles, bills, packages, memberships, rewards, vouchers, wallet context and repeat actions.

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Customer growth

Give Customers a Clear Reason to Return

Create loyalty and reward workflows connected to customer profiles, billing and repeat visits without managing a separate loyalty tool.

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Customer growth

Manage Wallet Balance, Store Credit and Partial Payments

Track wallet balances, store credit, voucher redemption and partial payments against the correct customer profile.

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Sales and billing

Keep Daily Expenses, Cash, Bank and Outstanding Activity Visible

Track expenses, cashbook, bankbook, daily closing, outstanding activity and income-versus-expense visibility in Yepsta Accounting Lite.

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Sales and billing

Manage Suppliers, Purchase Orders and Stock Receiving

Manage suppliers, purchase orders, purchase entries, returns, receiving and inventory updates from one connected procurement workflow.

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Customer growth

Practical AI Assistance for Reviews and Customer Communication

Use practical AI assistance for review suggestions and customer communication while keeping business teams and customers in control.

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FAQ

Questions, answered clearly.

What features are included in Yepsta? +

Yepsta includes website, storefront, appointments, GST billing/POS, CRM, inventory, packages, memberships, rewards, QR reviews, notifications, campaigns, WhatsApp Business API messaging, reports, staff and location controls.

Are features restricted by plan? +

No. All plans include the complete Yepsta Business OS. The plan difference is the location entitlement.

Can Yepsta manage customers and repeat visits? +

Yes. Customer profiles, visit history, packages, memberships, wallet context, rewards and follow-up workflows help teams serve repeat customers more consistently.

Can Yepsta handle both services and product sales? +

Yes. Service catalogs, product catalogs, stock, storefront orders and GST billing/POS are designed to work together for service-plus-retail businesses.

Can Yepsta support multiple locations? +

Yes. Yepsta supports location-wise staff, appointments, billing, inventory and reports for growing service businesses.

Choose your starting point

Start with website, appointments and billing, then add growth modules as you need them.