Ask at the right moment
Give staff a simple QR flow after service instead of awkward manual requests.
Review growth
Use a QR review flow with private feedback first, Google review guidance and AI-assisted suggestions while the customer stays in control.
Outcomes
Designed for practical Indian service-business workflows, not bloated enterprise setup.
Give staff a simple QR flow after service instead of awkward manual requests.
Let customers share a rating before continuing toward public review guidance.
Offer customers a helpful review draft they can edit, ignore or use.
How it works
Each module is built to fit naturally into daily service, billing, customer and owner workflows.
Place review QR codes at the counter, on bills or in follow-up messages.
Customers share private feedback and ratings first.
Happy customers can continue toward Google with optional AI review help.
Use cases
Ask customers right after a good visit while the experience is fresh.
Understand feedback patterns and follow up when needed.
Make review growth a repeatable process for the business.
Product view
The screenshot is a representative Yepsta product or workflow visual using existing approved site assets.
Related features
Give your business a polished public profile with services, products, gallery, working hours, booking links, review pages and storefront access.
Keep profiles, visit history, notes, packages, wallet activity and repeat engagement context together for every customer.
Manage transactional emails, optional paid SMS and WhatsApp Business API template messages with notification settings, credits and customer communication history.
Track sales, bookings, inventory, reviews, outstanding payments and daily business activity from owner-friendly views.
FAQ
Yes. Yepsta plans do not restrict modules by plan. This workflow is part of the complete Yepsta Business OS; plans differ by location capacity.
It keeps the related customer, staff, billing and owner context in one place so teams can reduce manual registers, repeated data entry and scattered follow-up.
Yes. The workflows are designed for Indian SMB service teams that need practical daily control, not a long enterprise implementation project.
Yes. Yepsta shares context across website, storefront, appointments, CRM, billing, inventory, reviews, reports and staff workflows so the module does not sit separately.
Next step