Yepsta Product Overview

One Business OS for your online presence, daily operations and growth.

Yepsta brings website, storefront, appointments, billing, CRM, inventory, reviews, WhatsApp and reports into one practical platform for Indian service businesses.

1 OS

Website, storefront and operations

India-ready

GST, WhatsApp and local workflows

SMB-first

Built for service teams

Yepsta Business OS dashboard screenshot

Platform pillars

Built around the complete local business lifecycle.

Yepsta connects the customer journey and the operating workflow so owners do not need to manage five separate tools.

Get online

Launch a public business profile, storefront, gallery, booking links and review pages.

Run operations

Manage appointments, staff, POS, billing, inventory and daily workflows together.

Grow customers

Use CRM, packages, memberships, rewards, reviews and communication tools.

Track business

Give owners clearer visibility across sales, bookings, stock, branches and follow-up.

Product system

The Yepsta operating layer, module by module.

From public discovery to billing and owner reports, every module is designed to share customer and business context.

Website + storefront

A public profile and online catalog connected to customer actions.

Appointments + staff

Scheduling, service duration, team assignment and calendar visibility.

GST billing + POS

Counter sales, invoices, estimates, credit notes and payment tracking.

CRM + loyalty

Customer profiles, packages, memberships, rewards and wallet context.

Inventory + procurement

Catalog, stock, purchases, suppliers and low-stock visibility.

Reviews + campaigns

QR review journeys, AI-assisted suggestions, WhatsApp Business API templates and campaign follow-ups.

Branches + reports

Multi-location controls and owner-friendly operating reports.

Dashboard showcase

A serious owner dashboard for daily control.

Bookings, bills, inventory, reviews and reports stay close together so Indian service business owners can understand what is happening today.

Yepsta owner dashboard screenshot

Storefront and profile

Your online front office comes included.

A premium profile, storefront and customer actions give small businesses a stronger digital presence without creating a separate website project.

Yepsta public website profile screenshot

Business workflow

From discovery to repeat customer growth.

Yepsta follows the real path of a local service business customer, then keeps the owner workflow connected behind the scenes.

1

Customer discovers business

They find your Yepsta profile, services, products, photos and action links.

2

Books or orders

They book an appointment or submit a structured storefront order.

3

Staff handles service

Your team uses appointment, customer and service context during the visit.

4

Invoice and payment

POS, GST billing, wallet, package and product stock flows stay connected.

5

Review and follow-up

The customer can review, receive reminders and return through CRM-led workflows.

6

Owner tracks reports

Owners see sales, bookings, stock, reviews and branch activity clearly.

Why Yepsta is different

Designed for Indian SMBs, not generic enterprise checklists.

Website included

Every business gets a premium public profile without starting a separate website project.

WhatsApp-first storefront

Orders can stay natural for Indian customers while Yepsta keeps structure behind them.

AI-assisted review growth

Happy customers get optional help writing useful reviews while staying in control.

GST-ready operation

Billing, POS, invoices and inventory-aware sales fit daily Indian SMB workflows.

Designed for Indian SMBs

The product is practical for salons, spas, wellness, fitness and retail plus service teams.

Connected modules

Explore the feature system.

Every module below has a dedicated detail page with benefits, workflows, use cases and FAQs.

View all features

Premium website

Give your business a polished public profile with services, products, gallery, working hours, booking links, review pages and storefront access.

Explore module ->

WhatsApp storefront

Let customers browse products online, build a cart, save the order in Yepsta and continue on WhatsApp with a clear order summary.

Explore module ->

Appointments

Manage customer bookings, staff assignment, calendars, service duration, reschedules, cancellations and follow-ups in one place.

Explore module ->

GST billing and POS

Create POS bills, GST-ready invoices, estimates, credit notes and payment records for services and products with inventory-aware sales.

Explore module ->

Catalog and stock

Manage services, products, categories, stock, purchase entries, low-stock visibility and sales-linked inventory from one system.

Explore module ->

Retention

Sell prepaid sessions, memberships, discounts and repeat-customer offers with usage tracking connected to CRM, billing and wallet flows.

Explore module ->

Review growth

Use a QR review flow with private feedback first, Google review guidance and AI-assisted suggestions while the customer stays in control.

Explore module ->

Notifications

Manage transactional emails, optional paid SMS and WhatsApp Business API template messages with notification settings, credits and customer communication history.

Explore module ->

Campaign module

Create targeted customer campaigns for offers, reminders, renewals and reactivation using CRM segments, WhatsApp Business API templates, SMS or email where enabled.

Explore module ->

Multi-location

Manage branches, location-aware staff, appointments, stock, billing, reports and owner visibility as your service brand grows.

Explore module ->

Customer CRM

Keep profiles, visit history, notes, packages, wallet activity and repeat engagement context together for every customer.

Explore module ->

Staff management

Manage roles, access, schedules, service capabilities and branch assignment so teams can work with clear boundaries.

Explore module ->

FAQ

Questions, answered clearly.

What is Yepsta Business OS? +

Yepsta Business OS is a connected platform for Indian service businesses to manage online presence, appointments, billing, CRM, inventory, reviews, staff and reports.

Is Yepsta only for appointments? +

No. Appointments are one part of Yepsta. The platform also supports storefront, GST billing/POS, customer CRM, inventory, packages, memberships, reviews and multi-location operations.

Does Yepsta support GST billing and POS? +

Yes. Yepsta supports GST-ready invoices, POS billing, estimates, credit notes, payments and product-aware sales workflows.

Can I manage customers, packages, memberships and rewards? +

Yes. Yepsta helps teams manage customer profiles, visit history, packages, memberships, wallet context and loyalty workflows from the same system.

Can I use Yepsta for both services and products? +

Yes. Yepsta supports service catalogs, product catalogs, inventory, storefront orders and combined service-plus-product billing.

Can Yepsta support multiple locations? +

Yes. Starter supports 1 location, Growth supports up to 5 locations and Pro supports unlimited locations.

Ready when you are

Launch your digital front office and operating system together.

Get started or book a demo to see how Yepsta fits your exact service business workflow.