This Shipping Policy explains how Yepsta (“we,” “our,” or “us”) processes, fulfills, and delivers physical products, including NFC-enabled business cards, QR stands, and other branded materials purchased through our platform.

By placing an order with Yepsta, you agree to the terms outlined below.

1. Products Covered Under This Policy

This Shipping Policy applies only to physical products, including but not limited to:

• NFC Business Cards

• QR Poster Stands

• Branded NFC-enabled materials

• Promotional or bundled physical products

Digital subscriptions (e.g., Smart AI QR, WhatsApp automation, digital business cards) are not subject to shipping timelines.

2. Order Processing Time

Orders are typically processed within:

• 1–3 business days for standard items

• 3–7 business days for customized or branded products

Processing time includes:

• Order verification

• Customization approval (if applicable)

• Printing/encoding of NFC chips

• Quality checks

• Packaging preparation

Processing time does not include shipping transit time.

3. Shipping Timelines

Estimated delivery timelines:

🇮🇳 Within India

• Standard Shipping: 3–7 business days

• Metro cities: 2–5 business days

🌍 International Shipping

• 7–21 business days depending on destination

• Customs clearance time may vary

Delivery times are estimates and may vary due to:

• Courier delays

• Weather conditions

• Public holidays

• Customs processing

• Force majeure events

Yepsta is not responsible for delays caused by courier partners or government authorities.

4. Shipping Charges

Shipping charges may:

• Be included in the product price

• Be calculated at checkout

• Be offered free as part of a promotional plan (e.g., free QR stand with 6-month or yearly subscription)

Any applicable shipping fees will be clearly displayed before payment.

5. Tracking Information

Once your order is shipped:

• A tracking number will be sent via email or SMS (if available).

• Tracking updates depend on courier systems.

If you do not receive tracking information within 5 business days, please contact support.

6. Delivery Address Accuracy

Customers are responsible for providing:

• Accurate shipping address

• Correct contact details

• Landmark details if necessary

Yepsta is not liable for:

• Delivery failures due to incorrect address

• Additional courier charges for re-delivery

• Delays caused by incomplete information

If a package is returned due to incorrect address, re-shipping fees may apply.

7. International Duties & Taxes

For international orders:

• Import duties, customs fees, or local taxes may apply.

• These charges are determined by the destination country.

• Customers are responsible for paying any applicable customs fees.

Yepsta has no control over customs policies and cannot predict such charges.

8. Damaged or Lost Shipments

If your product arrives damaged:

• Notify us within 48 hours of delivery.

• Provide clear photographs of the damage and packaging.

• We will review and arrange a replacement or resolution.

If your package is marked delivered but not received:

• Contact the courier first.

• If unresolved, contact Yepsta within 3 days.

• We will assist in investigating the issue.

Yepsta is not responsible for packages marked delivered by the courier unless proven otherwise.

9. Non-Deliverable or Refused Packages

If a package is:

• Refused at delivery

• Unclaimed

• Returned due to address issues

The customer may be responsible for:

• Return shipping charges

• Re-shipping costs

Refunds, if applicable, may exclude shipping fees.

10. Free QR Stand (Bundled Plans)

For plans that include a complimentary QR stand:

• Shipping timelines remain standard.

• If the subscription is canceled early (where eligible), the cost of the physical item may be deducted from any refund.

• Replacement requests follow the same damaged product policy.

11. Shipping Restrictions

We reserve the right to:

• Limit shipping to certain regions

• Cancel orders due to logistics constraints

• Request additional verification for high-value or suspicious orders

In such cases, a full refund will be issued.

12. Changes to This Policy

Yepsta may update this Shipping Policy periodically. Updates will be reflected on this page.

Continued purchases indicate acceptance of the updated terms.

13. Contact Us

For shipping-related inquiries, please contact:

📧 hello@yepsta.com
🌐 www.yepsta.com

Please include:

• Order ID

• Registered email

• Delivery address

• Description of issue (if applicable)